Returns & Exchanges

At Jazmin Official, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your order doesn't meet your expectations, our dedicated team is here to assist with a swift exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging, ensuring all tags are attached and the original invoice is included inside the box.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location near you.

• 4.
  Quality Inspection & Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.